Terms of service
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Announcement
This agreement is written in Korean and may be provided in languages other than Korean. In the event of a conflict between the contents of the agreement written in Korean and the contents of the agreement written in other languages, the contents of the agreement written in Korean shall prevail.
Article 1 Purpose
The purpose of this agreement is to regulate the rights, obligations, and responsibilities of Riduck Inc. (hereinafter referred to as the 'Company') and users of the Riduck service (hereinafter referred to as the 'Service') operated by the Company.
Article 2 Definitions
'Service' refers to all mobile services, information provision, support, and other related services provided to members by the Company through its website, mobile website, mobile application, and other platforms.
'Member' refers to customers who apply for a usage agreement with the Company according to this agreement and are approved by the Company. Members can continuously receive or use the services and information provided by the Company.
'Terminal' refers to various electronic devices such as smartphones and PCs that members use to access or use the service.
'ID' (Identification) refers to the string of characters that members autonomously set and the Company approves for identifying the member and using the service.
'Password' refers to the combination of letters, numbers, and strings set by members according to the conditions set by the Company for the member's own verification and protection of member information. Members must manage their passwords carefully to prevent them from being disclosed to others.
Except for the definitions set forth in each item, the definitions of terms used in this agreement shall be governed by applicable laws and general practices.
Article 3 Specification, Effect, and Amendment of the Terms
The Company shall post these terms on the homepage's link screen before members use the service, allowing members to review the important contents of these terms.
These terms become effective when users sign up as members, agreeing to the contents of the terms, and the Company accepts their membership application.
The Company may amend these terms within the bounds of the law. However, in the event of an amendment to these terms, the Company shall generally announce the terms, including the effective date and revised content, at least 14 days in advance, with the exception of cases where the amendment is disadvantageous to members, in which case the Company will provide notice at least 30 days prior on the homepage's initial screen or a screen connected to the initial screen.
If a member does not express their refusal within the period specified in the preceding paragraph, they shall be deemed to have automatically agreed to the amended terms. In the event a member expresses their refusal, the Company shall handle it by terminating the membership concurrently with the expression of refusal or on the effective date of the amended terms, in accordance with mutual agreement between the Company and the member.
Article 4 Use Agreement and Use of the Service
The usage agreement is established through the application for use, including agreement to the contents of these terms, during the member registration process and the Company's approval of such use.
Agreement to these terms is considered as expressed when the member reads these terms at the time of member registration and applies for use or receives an account created by the Company upon request, and subsequently logs in with that account for the first time.
Members must register truthful and accurate information about themselves in order to use the service. If errors are found in the registered information or changes occur, members are obligated to promptly modify or update the information and notify the Company.
The Company provides the service based on the assumption that all information registered by the member in accordance with the third paragraph is truthful and accurate member information. The Company shall not be responsible for any disadvantage or damage caused to members due to false, erroneous, or omitted information.
The Company may withhold approval of membership registration in the following cases: a. When there is no realistic capacity in the provided service facilities. b. When there are technical issues deemed problematic for providing the service. c. In other cases when the Company deems it financially or technically necessary.
The Company may reject membership registration in the following cases: a. When the Company has suspended or terminated the past use of the member's account due to violations of the previous usage agreement, related laws, or other reasons. b. When it is determined or suspected that a user has used another person's name or information. c. When a user has entered false information or omitted required information. d. When a user has applied for membership to promote or advertise oneself or a third party through means other than those officially provided by the Company. e. When a user has applied for membership with the purpose of disrupting social peace, order, or public morals or violating related laws in connection with the service.
The Company considers and presumes that there has been use by the member when it confirms members using the service through the web, app, and other means. In such cases, if a member becomes aware that their account or stored data is being used by someone other than themselves due to theft, unauthorized use, or other reasons, they must promptly notify the Company and take appropriate action. If there are doubts about such activities, members may request the Company to investigate. In this case, the Company will inform the member of the relevant information after confirming it.
The Company shall not be responsible for any disadvantage or damage caused to members by third-party use of the member's stored data.
Members are responsible for preparing and maintaining the necessary measurement devices, storage devices, information terminals, communication lines, and other communication environments at their own expense and responsibility in order to use the service. In addition, depending on the device or communication environment used by the member, certain content of the service may be restricted.
Due to the nature of this service, the Company does not provide the service to minors. If a minor enters into a usage agreement with the Company through deception, the Company will immediately cease the usage and proceed with the contract termination process. However, matters related to paid services will be handled in accordance with the terms of use of the paid service, not these terms.
This service is not a content storage service. Except for cases where mandatory preservation is required by relevant laws or as specified in the separately notified personal information processing policy, the Company is not obligated to store or manage content, information, data files, and other files provided by members or third parties, or provide the original or copies of such files.
All responsibility for problems that may arise from members viewing and processing information and content of other members or content posted by other members on the service rests with the relevant member.
Members may not transfer, lease, or otherwise dispose of the status, rights, and obligations acquired through these terms to third parties without the prior written consent of the Company, except in cases specifically approved by the Company.
Members are responsible for familiarizing themselves with the relevant terms and regulations, as well as laws and regulations, before using each service, and must use the service within the scope of the purpose of the service specified by the Company.
All intellectual property rights related to this service are held by the Company. For example, "라이덕" and "Riduck," trademarks, service marks, graphics, logos, and other marks used in connection with Riduck are trademarks or registered trademarks of the Company. However, other trademarks and logos used in connection with the service may be the trademarks of their respective owners.
Article 5 Service and Usage Fees, Paid Services
Basic services such as member registration, profile registration, and syncing riding data are provided to members free of charge.
In addition to the basic services, the Company may offer additional features to members for a fee. These services, which can be used after payment, are referred to as "Paid Services," and members who use these Paid Services are distinguished from regular members as "Paid Members."
Members can use Paid Services after making a payment using the payment methods specified by the Company. However, depending on the characteristics of each Paid Service and the Company's circumstances, the available payment methods may be restricted or payment methods may vary.
Detailed information regarding other Paid Services and matters related to Paid Members will be defined and regulated through separate terms of use for Paid Services. In case of any conflict between these terms and the terms of use for Paid Services regarding the use of Paid Services, the terms of use for Paid Services shall prevail.
Article 6 Member Withdrawal and Changes, Suspension, Termination, and Release of Service Usage Agreements
Members may request to withdraw from the service at any time using the method specified by the Company, and the Company will process it immediately. However, the Company may withhold or refuse a withdrawal request from a member if it falls under the following reasons:
a. The member has not fulfilled obligations that they are required to fulfill.
b. The member or the Company continues to bear civil or criminal liability, or if the member's personal information or usage history is being used as evidence in an ongoing dispute.
c. The member's identity verification is not consistent with the information requested for confirmation of the member's own request or if the member refuses to provide requested information.
d. In other cases where there are valid reasons.
Upon approval of a member's withdrawal request, the Company shall immediately destroy all related personal information in accordance with the privacy policy. However, data may be withheld or retained in the following cases:
a. When a member's content, such as posts, photos, videos, etc., is not deleted upon withdrawal.
b. When the member or the Company continues to bear civil or criminal liability, or if the member's personal information or usage history is used as evidence in an ongoing dispute.
The Company may request additional information to verify the member's identity when a member requests withdrawal.
Article 7 Prohibition and Regulation of Improper Service Use
To ensure stable service operation, the Company may notify the member and take measures such as service suspension in accordance with the service operation policy for the following actions when there is a violation: a. Providing false information when applying for membership b. Disrupting the normal service usage of other members c. Using the service with the same account by multiple individuals on a PC or mobile device d. Failing to fulfill obligations or duties that the member is responsible for in relation to service usage e. Creating posts that clearly violate public order and morals and make other members uncomfortable or engaging in such behavior f. Being a minor, a person under limited guardianship, a person under general guardianship, or a person under specific guardianship, and obtaining membership approval through deception g. Violating these Terms and Conditions, service operation policies, and related laws during the course of service usage or causing significant harm to the Company or other members h. When deemed necessary for the operation or maintenance of the service i. Engaging in other actions that the Company deems unfair.
In the case of repeated violations of the actions mentioned in paragraph 1 or causing serious problems in service operation, the Company may unilaterally terminate the service usage agreement with the member and refuse further service usage. Additionally, the Company may file a lawsuit related to this matter.
If the Company takes measures to suspend service usage due to the reasons mentioned in paragraph 1, the member cannot request an extension of the service usage period or a refund.
If the Company intends to terminate a member's qualifications through suspension measures with a specified duration or permanent termination of the service usage agreement, the Company will notify the member of the relevant information and provide an opportunity to raise objections. If the member proves that there was no fault on their part or if the objection is deemed valid, the Company will suspend the disqualification process and proceed with the necessary compensation procedures in accordance with the terms of use for paid services, if necessary.
Even if measures such as service suspension have been taken, the Company may retain and use the information provided by the member.
Even in cases where service suspension measures have been taken due to the member's fault, the member must still fulfill all obligations stated in these Terms and Conditions, including liability for damages, towards the Company, other members, and third parties.
Article 8 Suspension and Interruption of Services
The Company may temporarily suspend and conduct inspections for smooth operation, updates for providing new features, and other necessary reasons. In such cases, the Company will provide advance notice to members through a channel that members can be aware of, whenever possible. However, in unavoidable cases, the Company may first suspend and restrict part or all of the services for inspection and then provide post-notice: a. When normal service provision is difficult due to criminal or illegal acts by members or other unspecified third parties, both legally and technically. b. When a telecommunications service provider specified in the Telecommunications Business Act suspends the telecommunications service. c. When normal service provision is difficult due to problems with service facilities such as system, servers, wireless networks, or an influx of users. d. When it is impossible to provide normal services due to reasons beyond the Company's control, such as natural disasters, national emergencies, power outages, etc. e. When the expected inspection time is within 10 minutes.
Some or all of the services provided by the Company that are free or offered as promotions may be modified, suspended, or changed for operational reasons. In this case, the Company is not obligated to provide separate notices or compensation.
In cases where an error occurs in the functionality that uses the Company's service or third-party platforms, or conversely, in the functionality that uses third-party platforms through this service, the Company is not obligated to provide separate compensation.
In the event that some or all of the services provided by the Company are suspended, it will be handled according to the provisions of the Terms and Conditions for the Use of Paid Services.
The Company has comprehensive authority to decide, change, maintain, or suspend the content of the services it provides. In cases where there are substantial reasons such as business closure, merger, division, revenue decline, service maintenance, etc., the Company may change or suspend all or part of the provided services. If the Company decides to discontinue the entire service, it may provide the service to paid members until the existing usage date in accordance with the Terms and Conditions for the Use of Paid Services. Afterward, it may proceed with termination according to these Terms and Conditions or immediately terminate the usage agreement, refund, and termination process according to these Terms and Conditions.
Article 9 Obligations of the Company
The Company shall not engage in any act prohibited by law or contrary to public morals under these Terms and Conditions, and shall make every effort to provide services continuously and stably.
The Company shall not disclose or distribute a member's personal information to a third party without the member's consent, except when requested by a legal procedure such as a law enforcement agency in accordance with the relevant laws and regulations.
If a member incurs damages due to the services provided by the Company, the Company shall be responsible for such damages only if they are caused by the Company's willful misconduct or gross negligence, and the scope of such liability shall be limited to ordinary damages.
The Company shall promptly process and respond to legitimate opinions or complaints raised by members. However, if prompt processing is difficult, the Company shall notify the member of the reason for the delay and the expected processing schedule.
The Company shall provide services smoothly to members through the infrastructure it possesses. In the event that there is an infrastructure failure, damage, or loss without compelling reasons, the Company shall promptly repair or restore it to ensure the continuous and stable provision of services.
Article 10 Member's Obligations
Members must comply with the provisions of these Terms and Conditions, additional terms, relevant laws and regulations, operational policies, and any matters notified by the Company. Members shall not engage in activities that obstruct the Company's business or the smooth provision of services.
Members must not engage in the following activities: a. Providing false information when applying for membership or making changes to it. b. Using someone else's information or payment methods to access the services. c. Damaging the reputation of the Company or third parties or interfering with their business. d. Providing their account information (ID, password, etc.) to a third party or allowing a third party to use it. e. Illegitimately manipulating the services through bots, cheat tools, or other technical means. f. Engaging in actions contrary to public morals and societal norms. g. Posting content that includes violence, discrimination, political, religious, obscene, sexual, or content aimed at facilitating meetings between members; or publicly disclosing messages containing other members' personal information such as names, addresses, phone numbers, or other contact details. h. Engaging in illegal activities or any activities prohibited by the Company's operational policies.
If a member's violation of these Terms and Conditions results in damages to the Company, the Company may seek compensation from the member for the incurred damages.
Article 11 Provision of Information and Advertisement Placement
The Company may place advertisements on the service screen, send electronic mails, or text messages for the purpose of operating the service. Members who receive promotional messages can express their intention to refuse to receive them, and the Company will provide members with a method to reject such messages.
The Company is not responsible for any losses or damages incurred as a result of members participating in promotional activities displayed on the service or engaging in communication or transactions with advertisers through the service.
For the purpose of service improvement and providing services to members, the Company may request additional information from members. Members may choose to provide or refuse to provide additional information upon their consent.
With the prior consent of members, the Company may use the collected personal information to send promotional information. Members have the option to consent or refuse to receive such promotional information at any time.
Article 12 Notice to Members
When notifying members, the Company may use the member's designated email address, text messages, and other methods.
In cases where the Company needs to notify all members, it may do so by posting the notice on the initial screen of the Company's website or using pop-up screens for a period of at least seven (7) days, in addition to the notification method described in paragraph 1.
Article 13 Disclaimer
The Company shall be exempt from liability for providing services due to force majeure events or events equivalent to force majeure.
The Company shall not be held responsible for service disruptions caused by members' own reasons.
The Company shall not be held responsible for any loss of expected benefits or damages incurred through the use of the service or information obtained through the service.
The Company shall not be held responsible for the reliability, accuracy, or other aspects of information, data, or facts posted by members on the service.
This Agreement is specifically related to the "라이덕" service operated by the Company and not to any other services operated by the Company. Additionally, the use of this service or the functions and information provided through this service do not guarantee or represent the rights and obligations related to the use, contract, or other matters of the "라이덕" service.
This service is not intended for medical treatment purposes. The features or information provided through this service should not be interpreted or used as a substitute for medical consultation, evaluation, or treatment alternatives. If there is a concern about the user's health or hygiene, users should consult with a medical institution, and in cases where the information viewed during the service contradicts the advice of medical professionals, users should follow the advice of the healthcare professionals at the medical institution. The Company shall not be held responsible for any damages resulting from the user ignoring this advice.
This Agreement may be provided in various languages other than Korean. However, in the event of a conflict between the content of this Agreement provided in other languages and the content of this Agreement provided in Korean, the Korean version shall prevail.
Members are required to comply with relevant laws and regulations when using the services provided by the Company, and they cannot claim exemption from liability based on violations of this Agreement.
Article 14 Supplementary Provisions
Matters not specified in this Agreement and the interpretation of this Agreement shall be governed by relevant laws and regulations such as the Act on the Regulation of Terms and Conditions, the Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc.
Article 15 Resolution of Disputes and Jurisdiction
In the event of a dispute arising between the Company and a member regarding the use of the service, both parties shall make sincere efforts to resolve the dispute through consultation.
If the dispute cannot be resolved pursuant to the preceding paragraph, either party may file a lawsuit. In this case, the governing law shall be the law of the Republic of Korea, and the competent court shall be the Seoul Central District Court.
Supplementary Provisions
This Agreement shall enter into effect on October 13, 2023.
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