🦆
Riduck Guide
English
English한국어
English
English한국어
  • Getting Started
    • What is Riduck?
    • Sign-Up & Sync Activities
      • Before Sign-Up
      • Sign-Up
      • Connect with Strava
  • Explore Riduck
    • Dashboard
      • My Status
      • Training Trend
      • Training Analysis
      • Power Profile
      • Ability & Tendency
      • Bike Kit
    • All Activities
      • Activity Data Analysis
      • Manage Activity
      • View in Calendar
    • Performance Managing
    • Power Profile
    • Intensity Analysis
    • Metabolism
    • Riduck LAB
    • Settings
      • Settings
      • Connect with Strava
      • Adjust FTP
      • Adjust Max Heartrate
      • Adjust Weekly Training Volume
      • Change Display Languages
  • How to Use Riduck
    • Update FTP
    • Check Training Volume
    • Find Strength & Weekness
    • 7-Zone
    • Riduck with Animal Friends
  • TroubleShooting
    • Riduck
      • FTP Test Results are not Accurately Reflected
      • Riduck’s FTP Differs from Other Platforms
      • Entering FTP Manually
      • Recent Sudden Changes in Abilities
      • Persistent Overtraining Message
      • Unable to Change Display Language
      • Unable to Update Weight
      • Unable to Modify Height, Birth Year or Start Date
    • Sync with Strava
      • Change the Description Language on Strava
      • No Post-Ride Analysis Displayed
      • Syncing with Another Strava Account
      • Riding Data is not Displayed on Riduck
    • Account
      • Forgot Your ID or Password?
      • Unable to Sign Up?
  • Notes
    • Terminology
  • ETC
    • Terms of service
    • Community Guideline
    • Privacy Policy
    • Cookie Policy
Powered by GitBook
On this page
  1. TroubleShooting
  2. Account

Forgot Your ID or Password?

If you remember the email address you used during sign-up, please proceed with resetting your password. If you're unable to recall your email address, please reach out to us via email with the following information:

  • Riduck Nickname

  • Strava Nickname

  • Strava Account & Profile Page URL

  • 1–3 URLs of Strava riding activities that include the Riduck description

  • Any other details you can remember about your Riduck account

PreviousAccountNextUnable to Sign Up?

Last updated 4 days ago